Insurance

We are ready to help with your insurance claim needs. Please provide us with your complete health insurance information and call our helpful business staff, Monday through Friday, 9 a.m. to 4 p.m. They are ready to provide assistance with the health plans listed below.

Health Insurance

If we participate with your insurance plan, we will submit your claim. If we do not, as a courtesy, we will submit the claim on your behalf and you will continue to get a statement from us until payment is made.

Managed-Care Plans

We participate with many managed care plans. The key to smooth processing of these claims is the Referral Form from your Primary Care Physician. Under these plans, to see us for an office visit, you must provide a Referral Form or sign a Statement of Personal Responsibility. Co-pays, if required, are expected at the time of service.

Worker’s Compensation & NYS No Fault Insurance

For employment or automobile accident injuries, we will file your Worker’s Compensation or No-Fault Insurance claim. Just bring the required information (our staff can assist you) to your appointment. You and your employer’s cooperation will help assure timely submission of the claim.

Medicare

We welcome Medicare patients and are pleased to submit your Medicare and any secondary insurance claims.

Please note that our policy requires payment in full at the time of treatment. If you are not covered by an insurance plan with which we participate, please understand that you are ultimately responsible for payment.

Insurances Accepted

The insurance providers OrthoNY participates with include:

  • Aetna
  • Blue Shield of NENY
  • CDPHP
  • Empire Blue Cross
  • Fidelis
  • GHI/Emblem Health
  • Humana Medicare Plans
  • Medicare & Medicaid (NYS only)
  • MVP Health Plan
  • No-Fault
  • NYS Empire Plan (Administered by UHC)
  • NYS Workers Compensation
  • Tri-Care
  • United Healthcare
  • Wellcare

Note: If you are part of a Preferred Provider Network, please check your health insurance Participating Provider Directory to verify the status of our participation with them.

Get Relief from Pain

Don’t let joint and muscle pain hold you back. Our specialists are here to help you move better, feel better, and get back to living.

Find a Provider

Find experienced orthopedic doctors near you at OrthoNY.

Answer these questions to self schedule a visit with one of our providers or at our Injury Clinics.

Is the patient experiencing any of the following:

  • Open wounds, animal bite, or infection.
  • Head injury or concussion.
  • Facial injury: broken nose, cheekbone, etc.
  • Rib, chest, chest wall, or sternum pain or injury.
  • Pediatric neck or spine injury (18 years or younger).

We are unable to treat these types of injuries at OrthoNY. Please seek care with your primary care physician or go to the nearest emergency room.

Did this injury occur in your workplace or on a job site?

Due to the complexity of worker’s comp insurance, we need to schedule your appointment the old fashioned way. Please call (518) 489-2663 to schedule.

Does this visit reason involve a motor vehicle accident or were you seen in the emergency room?

To ensure we can see you as soon as possible, your appointment will need to be scheduled directly. Please call (518) 489-2663 to speak with a team member.

Is this visit for a second opinion?

We need to schedule you the old-fashioned way. Please call (518) 489-2663 to speak with a team member.